Track My Order

 At Kulani Home, we send parcels with all of the reliable courier companies.

Different couriers are chosen depending on size, weight and the location the parcel is being delivered to. 

These companies include:

  • DHL - DHL Express
  • Hermes
  • Parcel Force
  • Yodel 
  • FedEx
  • Royal Mail 
  • DPD

After each order is dispatched an email with the tracking number will be sent automatically.

If there is a problem with the tracking link you can choose to track your parcel with the details below.

Depending on which tracking number you have, depends on which courier has been chosen.

Each link will open a new browser with the couriers tracking portal. 

For Royal Mail Tracking Information please click - Here 

  • Royal Mail Tracking usually looks like AA123456789US

For Yodel Tracking please click - Here

  • Yodel Tracking usually looks like EJJD0002247495124883

For Parcel Force Tracking please click - Here

  • Your parcel number may contain letters and numbers. It can vary in length – 9, 11, 13, 14, 16 or 21 characters - EG WP1234567

 For DHL Tracking Information please click - Here 

  • UK Parcel (14 digits e.g. 41505910017980)
  • Driver Calling Card (7 digits e.g. 3710615)
  • UK Return Parcel (9 digits, always starts with '9' e.g. 928341972)
  • Parcel From Europe (always starts with 2 letters e.g. CH400397205DE)

 For Hermes Tracking Information please click - Here

  • 16 digit tracking number, 8 digit calling card number or 8 digit receipt number

 For PDP Tracking Information please click - Here

  • Customers can track the shipment using DPD Tracking No. The most common tracking number format is 12 digits (e.g. 000 000 000 000) or 14 digits and 1 alphabetic characters (e.g. 0000 0000 0000 0 Y).

 For FedEx Tracking Information please click - Here

  • FedEx SmartPost tracking numbers usually look like 9261299991099834284833 or 9274899991099835941441, i.e. start with "92612" or "92748". So original FedEx tracking number will be starting with 612/748, and all you have to do to get USPS tracking number is prefix FedEx number with 92.

If you are having trouble tracking your order please send us an email to heretohelp@kulanihome.co.uk including your name and order number. 

 

- Kulani Home

At Kulani Home We Have 4 Easy Ways To Get In Touch

Our helpful Kulani Home Experts are on hand if you need them, whichever way you contact us.

Tel: - 0800 246 5581

Availability: Mon-Fri 9am-5pm

Email: Heretohelp@kulanihome.co.uk

Head Office Mailing Address:

Kulani Home, Guilty Cookie Ltd, Winter Egg Farm, Eastergate Lane, Walberton, Arundel, West Sussex, BN18 0BA. United Kingdom.