Oseasons Grey Acorn Aluminium Pergola Gazebo

Delivery Locations: We currently deliver to UK Mainland only. If you require an item to be delivered outside of this area, please contact us before purchase.

Free Delivery: Orders over £29.99 qualify for free delivery.

Standard Delivery: For orders under £29.99, the standard delivery fee is £2.99.

Delivery Timeframe: You can find an estimated delivery timeframe under the "Add to Cart" button.

Upon dispatch, you will receive a confirmation email containing your tracking reference. This allows you to monitor your order's progress. We collaborate with trusted couriers to deliver your orders, for security purposes, a signature may be required upon delivery.

Select items are eligible for our 2-person white glove home delivery service, guaranteeing safe and careful handling during delivery.

If you have any questions about your delivery or order, please visit our Frequently Asked Questions section or reach out to us at heretohelp@kulanihome.co.uk.

We hope your purchase brings you joy, but if you decide to return it, our hassle-free return policy is easy to navigate.

Should you wish to initiate a return, you can send back any unused items within 30 days of receiving them. Your item needs to be unused and in its original packaging. For more detailed information, you can visit our returns policy at the bottom of this page.

To start a return, please email us at heretohelp@kulanihome.co.uk, including your order number. Please note that return postage charges are the responsibility of the customer.

We recommend opting for a tracked and insured return service. You may consider reputable online courier services, such as DPD or DHL, which offer both collection and drop-off options. Keep in mind that certain drop-off services might require you to print the label.

Please note.

We kindly request that all returns include the original packaging and that the items remain in an unused condition.

For your convenience, please report any damages or discrepancies within 24 hours from the date of delivery to qualify for a replacement or refund.

Your satisfaction remains our top priority, and we strive to make the return process as seamless as possible for your convenience.